FAQ

What Exactly Is Purrfect Packs?

Purrfect Packs is a high quality bundle of joy delivered to your door every month. We focus on combining exciting toys, all-natural treats, and fun accessories that your cat will love. Your cat will love it, guaranteed!

 

When Will My Pack Be Shipped? 

All of our boxes ship out on the first week of each month. We ship via USPS priority mail. Shipping typically takes 1-2 days.

 

Does Purrfect Packs Do Any Volunteer Work?

Yes! We support many animal shelters both locally and nationally. We donate toys and treats to local organizations as well!

 

Can I Send a Subscription To a Friend?

Yes, just enter your friend's name and pet's information when you check out. Contact us if you would like us to add a card in the package as well at no extra charge :)

 

Our Cancellation and Coupon Policy

You can cancel your subscription at any time. Just contact us at customercare@purrfectpacks.com and let us know you would like to cancel your subscription. If cancellation is requested, an immediate hold will be placed on your method of payment and you will stop being charged.

 

Any Other Questions?

Email us at customercare@purrfectpacks.com. We will have one of our customer service representatives respond within one business day. Happy cats and happy people are our top priority!